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SuperOps, Inc.

Powered by AI, Superpowered for IT Pros

AI-Powered PSA + RMM Platform for MSPs & IT Teams•United States•Visit Site
AIPSARMMIT Service ManagementMSP SoftwareEndpoint Management

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Company Overview

SuperOps is an AI-powered Professional Services Automation (PSA) and Remote Monitoring & Management (RMM) platform built on a single, unified code base for managed service providers (MSPs) and internal IT teams. Founded in 2020 by Arvind Parthiban (CEO) and Jayakumar Karumbasalam (CPO/CTO) — both veterans of Freshworks and Zoho, with Parthiban having previously founded Zarget (acquired by Freshworks) — SuperOps set out to replace the siloed, legacy tools that dominate the $300B+ MSP market. The company has raised $54.4M across four funding rounds, including a $25M Series C in January 2025 led by March Capital, and has tripled its customer base to 1,300+ across 104 countries. SuperOps' top markets are the US, UK, Europe, and Australia, with active expansion into Latin America, Spain, Portugal, and Germany.

Product Overview

  • Unified PSA + RMM on a single code base
  • AI-powered intelligent alerting that prioritizes incidents by urgency
  • Automated patch management and policy management
  • IT asset management and network monitoring
  • Project management and quote management built for MSPs
  • Client management and contract management
  • Mobile app for on-the-go technicians
  • SOC 2, HIPAA, and ISO certified
  • Marketplace integrations (Splashtop, TeamViewer, ConnectWise Control, Xero, QuickBooks, Pax8, Webroot)

Product Demo

Partner Tiers & Benefits

Commission
$100 for every valid sign-up, plus 25% of the referral's first-year subscription revenue
MDF
Not publicly specified
Pay per Lead
$100 per valid sign-up (see Commission)

Ideal Customer Profile (ICP)

Target Segments

Managed Service Providers (MSPs) and internal IT teams

Company Size

Not publicly specified

Geographies
104+ countries; top markets are the US, UK, Europe, and Australia, with active expansion into Latin America, Spain, Portugal, and Germany
Profile

Organizations replacing siloed, legacy PSA/RMM tools (ConnectWise, Datto, Kaseya, N-able) with a single AI-native platform, particularly MSPs serving small-to-mid-market clients and IT teams at mid-sized enterprises.

Ideal Partner Profile (IPP)

Three tracks: Affiliate Partners (content creators, influencers, consultants, and reviewers who refer businesses with no selling or implementation involved), Channel Partners (resellers, consultants, and distributors who sell and implement SuperOps), and Technology Partners (companies integrating their product with SuperOps for MSPs and IT teams).

Target Market
Not publicly specified
Headquartered In

Not publicly specified

Adjacent Partnerships
Complementary MSP tool vendors (e.g., Splashtop, TeamViewer, Pax8, Xero, QuickBooks) via the SuperOps Marketplace
Certifications

None required to join; SuperOps offers its own training and certification programs post-onboarding

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Geographies Served

104+ countries; top markets: US, UK, Europe, Australia; expanding into Latin America, Spain, Portugal, Germany

Customer Use Cases

Unified PSA + RMM for MSPs

Replace fragmented ticketing, endpoint monitoring, asset management, and automation tools with one platform built on a single code base.

AI-Powered Intelligent Alerting

Map and prioritize thousands of alerts automatically, cutting through noise so technicians focus on what matters most first.

Internal IT Endpoint Management

Give internal IT teams with limited resources an AI-powered tool for patching, software updates, and incident prioritization.

Client & Contract Management

Manage client relationships, contracts, and quotes alongside service delivery in one unified workspace.

Channel Partner Reselling

Resellers and consultants add SuperOps to their portfolio, backed by training, co-marketing, and a dedicated partner success manager.

Partner Testimonial

SA

SuperOps continues to strengthen our ability to provide high-quality, future-oriented services throughout Italy.

Siena AmbrosSenior Vendor Manager at Elovade Italia

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